The commitment to Quality, forms a cornerstone of the organizations culture. The group has therefore implemented a Quality Management System which complies with ISO 9001:2008 standard. The Group Five QMS focuses on continual improvement in both the management of internal and external processes which allow the company to exceed customer and stakeholder expectations alike.
The benefits of implementing a quality management system are:
- A system of standardisation that allows for an enhanced ability to execute larger multi-disciplinary contracts
- An ability to shift people between business units, as it results in a workforce that delivers on a common quality system
- A uniform standard that allows improved measurement of the performance of sites and business units